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From Dorm Room Laundry to 100+ Franchises: How Alex Smereczniak Built a Laundry Service Startup

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Alex Smereczniak was studying for an undergraduate degree in finance when he started Wake Wash, a laundry pickup and delivery gig.  Students loved it. The business grew fast. But when graduation came around, his co-founders veered off into investment banking. 

The partners didn’t want to be the “laundry guy” forever, so Alex cashed out—$200K—and took the safer path: corporate life. However, by the end of 2015, something pushed him to leave that “safe job” to build something real—2ULaundry.

Now, under a decade later, 2ULaundry is a multimillion-dollar company. The company has raised $33M and built out 29 laundromats across the country. This is the story of Alex Smereczniak. 

Humble Beginnings: Lessons from Family and Classrooms

Alex’s drive didn’t come out of nowhere. He grew up in Red Wing, Minnesota, where his dad made sure he understood the value of hard work. By the time he was 14, Alex had already held jobs delivering newspapers, mowing lawns, and running a ski lift. Hustle wasn’t optional—it was just part of life.

When it came time for college, he left the Midwest with a simple strategy: go where he got in. A die-hard Duke basketball fan, he had his heart set on Durham, but ended up at Wake Forest after Duke waitlisted him. It turned out to be the right move.

Wake Forest University - Reynolda
Wake Forest University

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At Wake Forest, Alex majored in finance at one of the top business programs in the country. But numbers alone didn’t keep his attention—startups did. 

The Dorm-Room Startup: Building and Selling Wake Wash

Wake Wash started as a class project, but Alex turned it into a real business. A laundry and dry-cleaning pickup service, built by students, for students.

When the original founders graduated, Alex and two classmates bought into the idea and went all in. They lived on mattresses in a three-bedroom apartment, cut every cost they could, and worked like maniacs.

They marketed door-to-door. Fine-tuned delivery routes. Solved one logistical nightmare after another. And they did it all while still full-time students.

After two years, they sold Wake Wash for 10× what they’d paid for it. But the money wasn’t the point. Alex made sure the business stayed in student hands, passing it down to a new crew so the legacy could continue.

By graduation, he’d earned his degree and co-founded Wake Wash with his longtime friend Dan D’Aquisto. His mindset was clear: outwork everyone, soak up everything.

He says he learned more from those laundry bags than any textbook could offer. He learned what it takes to start lean, stay focused, and push through when nothing comes easy. The classroom taught theory—Wake Wash taught reality.

However, they sold Wake Wash in exchange for a more “practical” career. 

Trading Stability for Startup Life: Quitting to Win

With his finance degree in hand, Alex did the “smart” thing. He joined Ernst & Young in Charlotte. It checked all the boxes: steady job, respected firm, parents approved.

But the corporate rhythm wasn’t his. After two years, he was itching to build again.

In early 2016, Alex and his co-founders made a call most people only dream about—they all quit their jobs, pooled their savings, and moved into a shared apartment to launch 2ULaundry.

The first 10 months were brutal. They lived cheap, worked long hours, and faced constant doubt. Some nights, Alex slept on the living room floor. But they stuck together and kept going.

Looking back, he calls that period the most critical chapter: it taught discipline, urgency, and how to survive without a safety net.

His philosophy stayed the same: “The corporate job will always be there. But the best time to start is right now.”

That leap—scary as it was—laid the foundation for the scale and success that followed. It wasn’t just a company they were building. It was a way of life.

He and childhood friend Dan D’Aquisto bunked together in Charlotte, shared a three-bedroom apartment with bare mattresses, and lived off ramen. They worked 18-hour days to launch 2ULaundry, a pickup-and-delivery laundry service with a tech twist. 

The Art of the Pivot with 2ULaundry - Endeavor U.S.

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Scaling the Tech-Enabled Laundry Service

By early 2016, Alex was all in. Alongside co-founder Dan D’Aquisto, he launched 2ULaundry—a tech-first laundry pickup and delivery service built for efficiency, not hype.

He’d studied the West Coast competition. Startups like Washio and Rinse had burned through millions chasing growth on shaky foundations. Alex thought he could out-execute them by doing the basics better.

They built a no-frills web platform. Partnered with local laundromats instead of building costly infrastructure. Focused hard on logistics—tight driver routes, fast turnaround, consistent quality. 

Alex tracked metrics like pounds per driver hour to measure productivity and squeeze every ounce of value from each trip.

It worked.

Soon, they had a warehouse for sorting and a fleet of drivers handling thousands of pounds of laundry every week. 

With $400K raised from friends and family, they opened a second location in Raleigh, expanding across North Carolina’s Triangle region.

Rethinking Laundry Logistics

2ULaundry wasn’t just a delivery app. Unlike failed predecessors like Washio and Rinse, which burned millions using on-demand models, Alex focused on predictable, scheduled routes and vertically controlled operations. 

They bootstrapped to $50K monthly revenue, then rented capacity from laundromat owners during their off-peak weekday hours—a win-win that cut 20% of costs and improved quality.

What differentiated them was attention to the unit economics. “It’s not food delivery,” Alex says. Laundry is recurring, not impulsive. You need efficiency, not urgency.” He also resisted the app-for-everything trend early on, relying on SMS and simple web forms instead, which customers preferred for convenience. 

By 2020, the model was working. But growth was hitting a ceiling.

Then COVID hit. It slowed operations, but also sharpened their vision. They realized they needed more control over the experience. More margin. More scale.

The solution? Own the infrastructure.

They started building sleek, tech-enabled laundromats and layering their pickup-and-delivery service on top. It wasn’t just a pivot—it was a breakthrough. The hybrid model gave them better economics and a franchise-ready blueprint.

That move would turn 2ULaundry from a clever startup into a scalable national brand.

LaundroLab: A $100M Laundry Franchise Network

After proving the 2ULaundry model, Alex zeroed in on the next phase: owning the full customer experience. Starting in 2020, he co-founded LaundroLab, a modern, tech-driven laundromat franchise designed to elevate everything people hated about doing laundry. 

The Cleanest Laundromat in North Austin | Laundrolab

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The goal wasn’t just better machines—it was a better business.

With roughly $30M in venture backing, Alex and his team built a franchise system from scratch. The first LaundroLab in Charlotte set the tone: sleek aesthetics, commercial-grade machines, touchless payments, smart TVs, lounge-style seating—the kind of place customers actually wanted to spend time in.

But this wasn’t just about customer polish. Behind the scenes, Alex engineered a tightly controlled operational playbook. Every process—from site selection and hiring to maintenance and merchandising—was tested, documented, and standardized. He knew that success meant scale, and scale meant repeatability.

Franchise interest exploded. Within just a few years, LaundroLab sold over 100 franchise licenses, expanding into multiple states. But scale didn’t mean abandoning the mission. 

In many cities, LaundroLab stores became the only safe, clean, and reliable laundry option in underserved neighborhoods. Alex intentionally prioritized opening locations in lower-income areas, turning a basic utility into a catalyst for community impact. 

Franchisees often found the work deeply meaningful, building jobs and essential services where they were needed most.

To support this, Alex leveled up his leadership: refining franchise training programs, codifying customer service practices, and building long-term support systems to keep store quality high. Each location had the tools to run smoothly, and each franchisee had the guidance to succeed.

The result? A $100M franchise network, built not just on flashy branding, but on grounded economics and disciplined systems. LaundroLab proved that laundromats—often overlooked and underbuilt—could be transformed into sustainable, scalable businesses that made a difference.

Trials and Tribulations: Lessons from Mistakes

This journey wasn’t smooth, and Alex never pretends otherwise. His story is also marked by false starts and tough calls, each of which sharpened his instincts.

One early stumble came while trying to scale Wake Wash to other campuses. Alex partnered with someone just like him—same skills, same blind spots—and quickly realized it wasn’t going to work. They lacked balance. 

That failure taught him one of his most valuable lessons: co-founders aren’t clones, they’re complements. It’s not about chemistry—it’s about capability.

That realization paid off later when he teamed up with Dan D’Aquisto. Dan had street-smart marketing instincts that Alex admits he didn’t have. Together, they made a whole team, not just a good friendship.

Alex also made a point to study other people’s failures, not just his own. He looked hard at Washio and Rinse, high-profile startups that raised over $20M each, only to flame out. 

Revolutionizing Laundry LaundroLab Franchise Concept
Source: Franchisewrire (Alex Smereczniak and Dan D’Aquisto)

Instead of judging from afar, he picked up the phone. He spoke directly with their founders and investors. What he heard confirmed what he’d suspected: the point-to-point delivery model just didn’t work. It was too expensive, too inefficient, and impossible to scale profitably.

One of the founders told him flat out: “Point-to-point delivery just doesn’t work.”

That clarity changed everything. Alex immediately adjusted 2ULaundry’s model, steering away from the path that had sunk his predecessors. Instead of chasing growth at all costs, he focused on unit economics, repeatable systems, and eventually, franchise infrastructure that could grow without breaking the business.

From every misstep—his and others’—Alex refined his thinking. His mantra became simple: ask better questions, listen more than you talk, and always know what you don’t know. That humility, paired with a relentless curiosity, kept him evolving.

His advice to founders now is direct: treat failure like tuition. Choose your co-founders wisely. Look at what didn’t work before you. And remember—every misstep is just feedback you didn’t have to pay extra for.

Franzy: Democratizing Franchising “Zillow-Style”

In late 2024, after helping build a $100M laundry franchise network, Alex Smereczniak shifted focus again—this time toward removing the friction from franchising itself. Along with co-founder Chris Wright, he launched Franzy, a platform designed to be the Zillow of franchising.

Franchising, while proven and profitable, has long been hidden behind clunky broker systems and outdated websites. Franzy flips that on its head. It's an AI-powered marketplace where aspiring entrepreneurs can browse thousands of franchise profiles, compare models by investment size, industry, and support level, and make informed decisions—all in one place.

The mission? To democratize franchising. Alex points to the data: franchise businesses have an 85% survival rate after five years, compared to just 50% for independent ventures. Yet many people overlook franchising because they don’t know where to start. Franzy bridges that gap.

It’s also personal. After selling 100+ LaundroLab licenses and watching franchisees struggle through confusing processes, Alex knew the pain points intimately. Franzy is his way of solving the system from the inside out.

Conclusion: The Mental Model and Frameworks of Alex Smereczniak

Underpinning all of Alex Smereczniak’s ventures is a toolkit that’s more analog than you might expect. His favorite tools? A calendar, Excel, Mixmax for email automation, and Grow.com dashboards to track real-time data. 

Daily metrics reviews—like customer acquisition costs or pounds of laundry per store—keep him ahead of the curve.

He’s also a big believer in mental frameworks. Books like Zero to One and The Hard Thing About Hard Things shaped his startup thinking. One principle he lives by: the 80/20 rule—focusing on the vital few tasks that move the needle. He applies this everywhere: customer prioritization, product rollouts, even franchise training.

Alex builds for scale with precision. Every process—laundry routes, customer support scripts, site selection—is codified into a repeatable playbook. New hires don’t just get tasks; they get a system. New franchisees don’t just open stores; they plug into a framework built to last.

He also instills a culture of ownership. Whether you're a driver, a support agent, or a franchisee, you're expected to think like a founder. That means wearing multiple hats, listening to customers, and adapting quickly. Grit isn't optional—it's part of the job description.

Alex Smereczniak’s journey delivers clear, no-nonsense lessons for entrepreneurs ready to build. First, start small but think big—his first venture, Wake Wash, began as a student side hustle, but he always had scale in mind. Second, obsession beats inspiration. 

Alex calls his approach “cockroach mode”—the grit to persist when others quit. That mindset, he says, is often the real difference between failure and success. His once “embarrassing” college side hustle became a nine-figure business not through flash, but through focus.

His advice? Ignore shiny objects. Think for yourself. Boring businesses can be goldmines—if they solve real problems. From there, align with what truly drives you: freedom, skill-building, stability, or legacy. Let that motivation shape how—and why—you build.

You don’t need to fall in love with a problem from day one; care enough to solve it well, and passion will follow. Third, systems will take you further than raw hustle. Growth without structure eventually breaks down—repeatable processes are what hold everything together. 

Fourth, fit matters. Knowing your “why” and aligning it with the right business model, like Franzy, helps users do—is essential for lasting success. And finally, don’t wait. What we can learn from Alex is that the best time to start a company is right now.

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